Building a Healthcare Navigation Program with the Bhutanese Refugees of Philadelphia

There are approximately 2,000 Bhutanese refugees in Philadelphia. After arriving in the United States, refugees must quickly learn to navigate a host of complex US systems, such as healthcare, with minimal support. The Health Focal Point program is community-based and helps clients solve pressing problems accessing health care, using a combined approach of direct assistance and education to help clients gain knowledge, skills, and confidence.