*Please note that the title of this position differs from what is stated on CHOP’s HR website.

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

About the Job

PolicyLab is a research center within CHOP's Research Institute that aims to achieve optimal health and well-being by informing program and policy changes through interdisciplinary research. The Senior Manager Communications with PolicyLab will impact the organization's mission by setting and advancing its communications strategy, raising its visibility, promoting its research, and supporting its policy agenda. In addition to working collaboratively with PolicyLab's policy team and research leadership on strategies to advance the organization's priorities, the Senior Manager will manage a team of communications professionals and provide direct support to PolicyLab faculty on translation and dissemination of their research to internal and external audiences. The PolicyLab Senior Manager Communications position requires a background in health and/or research translation, knowledge of media relations, experience with people management, and a passion for health equity. It requires a willingness to both drive strategy and dive in on execution. Additionally, a strong foundation in writing and the ability to work well on and across teams are keys to success in this role. The Senior Manager Communications for PolicyLab, serves on the center's Leadership Council and reports to the Deputy Director, Policy & Strategy.

What you will do

• Develops and implements the overall PolicyLab strategic communications agenda, including expanding the organization’s communications capabilities and strategizing on how to diversify content shared externally; managing the development of strategic communications plans related to research portfolios and high-profile research; and aligning communications goals and planning with policy and research priorities, working closely with the Deputy Director, Policy & Strategy and senior research leadership
• Manages a team of communications professionals and together with them executing strategic communications plans for disseminating research; managing vendor relationships; developing and implementing strategies to grow website visitors and increase engagement; creating editorial content including blog posts, op-eds, and videos; partnering with policy and research teams on production of policy tools; managing external and internal email newsletters to deliver content to targeted audiences; executing PolicyLab’s social media strategy; developing and disseminating PolicyLab’s external and internal annual reports; and organizing and promoting center-hosted events
• Oversees PolicyLab’s public relations strategy, including media outreach, working closely with the CHOP Public Relations team when appropriate
• Manages PolicyLab’s internal communications channels, ensuring all team members are informed on updates and center business
• Serves as point of contact on behalf of the organization for media and other external partners
• Additional preferred criteria may include:
  • Proven team management experience
  • Ability to write research for audiences outside of academia
  • Collaboration within a large organization
  • Experience in a research environment

Education

• Bachelor's Degree Communications or related field Required
• Master's Degree in a related field Preferred

Experience

• At least eight (8) years of relevant communications experience Required
• At least five (5) years of relevant research or non-profit experience Preferred
• At least five (5) years of leadership, managment or supervisory experience Preferred

Knowledge, Skills and Abilities

• Excellent verbal and written communications skills (Required proficiency)
• Excellent interpersonal skills (Required proficiency)
• Excellent customer service skills (Required proficiency)
• Excellent time management skills (Required proficiency)
• Strong critical thinking / problem-solving skills (Required proficiency)
• Excellent project management skills (Required proficiency)
• Excellent organizational skills (Required proficiency)
• Excellent analytical skills (Required proficiency)
• Strong leadership skills (Required proficiency)
• Ability to maintain confidentiality and professionalism (Required proficiency)
• Ability to work independently with minimal supervision (Required proficiency)
• Ability to convey complex or technical information in an easy-to-understand manner (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)
• Ability to be flexible and adaptable to change (Required proficiency)

To apply, click here.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

EEO / VEVRAA Federal Contractor | Tobacco Statement

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview

The successful candidate will join a research team at the Children's Hospital of Philadelphia Research Institute, under the supervision of Dr. Chén Kenyon. The successful candidate for this position will serve an essential role in the execution of two projects. The first project is a federally-funded, hybrid implementation-effectiveness clinical trial (R01) focused on improving asthma population health outcomes in the CHOP Primary Care Network. The study interventions include clinical decision support, population health management, and education strategies to align practice with guideline-based asthma care. The second project is a CHOP Research Institute initiative to enhance infrastructure and resources for health equity research/translation. This includes, but is not limited to, activities to advance health equity and disparities-focused study designs, community-academic partnerships and stakeholder engagement, inclusion and representativeness in CHOP clinical trials, interpretation and dissemination of findings in non-academic settings, and equitable translation (e.g., health services and policy research) of novel discoveries to advance patient care.

Candidates should be motivated, detail-oriented, professionally dependable/responsible, aptly manage work responsibilities and time, and once acclimated to the role, be able to work with relative autonomy on primary tasks. Candidates should be committed to and possess career interests that align with improving outcomes and health equity through research, programs, and policies.

Under moderate supervision from study PI or other research study management staff, this role provides substantial coordination level support for all clinical research activities within the scope of clinical research protocols.

What you will do

• Core responsibilities
  
  • Adhere to an IRB approved protocol
  • Participate in the informed consent process of study subjects
  • Support the safety of clinical research patients/research participants
  • Coordinate protocol related research procedures, study visits, and follow-up care
  • Screen, recruit and enroll patients/research participants
  • Maintain study source documents
  • Under the supervision of PI Report adverse events
  • Understand good clinical practice (GCP) and regulatory compliance
  • Educate subjects and family on protocol, study intervention, etc.
  • Comply with Institutional policies, standard operating procedures (SOPs) and guidelines, and with HIPAA and management of confidential materials
  • Must comply with federal, state, and sponsor policies
  • For multi-site studies or collaborations, support communication and meeting scheduling across teams
• Related responsibilities
  
  • Manage essential regulatory documents
  • Register study on ClinicalTrials.gov as appropriate
  • Complete case report forms (paper & electronic data capture) and address queries
  • Submit documents to regulatory authorities (e.g. IRB, FDA, etc.) and/or review/monitoring boards (ie,DSMB, independent safety officer)
  • Facilitate pre-study, site qualification, study initiation, and monitoring visit as appropriate
  • Facilitate study close out activities as appropriate
  • Coordinate research/project team meetings
  • Collect, process and ship samples as applicable to the protocol
  • Schedule subject visits and procedures
  • Retain records/archive documents after study close out

Education

• High School Diploma / GED Required
• Bachelor's Degree Preferred

Experience

• At least two (2) years of clinical or clinical related or research related experience Required
• At least three (3) years of clinical or clinical related or research related experience Preferred
• At least one (1) year of community-engagement related experience, preferably in a research setting Preferred

Knowledge, Skills and Abilities

• Ability to be flexible with dynamic project needs (Required proficiency)
• Strong time management and professional dependency skills (Required proficiency)
• Excellent attention to detail and organization (Required proficiency)
• Strong verbal and written communications skills (Required proficiency)
• Basic knowledge of IRB and human subject protection (Required proficiency)
• Ability to professionally collaborate with stakeholders at all levels (Required proficiency)
• Willingness to learn and adapt to new roles and responsibilities (Required proficiency)

To apply, click here.

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

EEO / VEVRAA Federal Contractor | Tobacco Statement

Open enrollment for fall/winter internships at PolicyLab is now closed. Revisit in January 2025 for more information regarding spring enrollment.